{"id":13282,"date":"2024-11-27T15:34:32","date_gmt":"2024-11-27T14:34:32","guid":{"rendered":"https:\/\/www.contovista.com\/news_latest-news\/community-meeting-2024\/"},"modified":"2025-02-17T12:50:40","modified_gmt":"2025-02-17T11:50:40","slug":"community-meeting-2024","status":"publish","type":"post","link":"https:\/\/www.contovista.com\/en\/news\/recap-community-meeting-2024\/","title":{"rendered":"Community Meeting 2024"},"content":{"rendered":"<section height=\"710\" class=\"hero hero--diagonal hero--blue logo-color logo-color-white no-lazy\">\n  <div class=\"container container--standard\">\n    <div class=\"hero__wrapper flex row jscb\">\n\n            <div class=\"hero__info  hero__info--small hero__info--for-standard-image\">\n\n        <!-- Article data  -->\n        \n                    <a \n            href=\"https:\/\/www.contovista.com\/en\/news\/latest-news\/\" \n            class=\"hero__go-back-link\">\n            back to the overview          <\/a>\n          <div class=\"article__data article__data--postpage flex row aic\">\n            <span>27.11.2024<\/span>\n\n                        <span>8 min read<\/span> \n          <\/div>\n                <!-- Article data  -->\n\n        <!-- Titles  -->\n                              <h1 class=\"white\">Community Meeting 2024<\/h1>\n                   \n\n                <!-- Titles  -->\n\n        <!-- Description  -->\n                  <p class=\"white hero__info-description-desktop\">AI in banking and open finance  <\/p>\n                          <p class=\"white hero__info-description-mobile\">AI in banking and open finance  <\/p>\n                <!-- Description  -->\n\n        <!-- Button  -->\n         \n        <!-- Button  -->\n\n        <!-- Clients slider  -->\n                <!-- Clients slider  -->\n\n\n      <\/div>\n\n      <!-- Image \/ Lottie  -->\n              <div class=\"hero__image hero__image--standard\"> \n          <img decoding=\"async\" \n            class=\"no-lazy\"\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_14-1-scaled.jpg\" \n            alt=\"\"\n            caption=\"\"\n            description=\"\"\n            fetchpriority=\"high\">\n        <\/div> \n            <!-- Image \/ Lottie  -->\n\n    <\/div>\n  <\/div>\n<\/section> \n\n\n \n\n\r\n\r\n<div class=\"breadcrumbs\">\r\n  <div class=\"container\">\r\n    <div class=\"breadcrumbs__wrapper flex row aic\">\r\n      <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>    <\/div> \r\n  <\/div>\r\n<\/div>\r\n\r\n\n\n\r\n<section class=\"title-copy section logo-color logo-color-dark\"  >\r\n  <div class=\"container\">\r\n    <div class=\"title-copy__wrapper\">\r\n          <h2>AI in banking and open finance: The Contovista Community Meeting 2024 <\/h2>\r\n          <div class=\"textbox\">\r\n        <p>This year&#8217;s Contovista Community Meeting took place on <strong>26th November at the Kraftwerk-Impact Hub<\/strong> in Zurich. At this exciting event, we met with customers and partners to discuss insights into current <strong>trends, future topics, and new solutions for AI in banking and open finance.<\/strong><\/p>\n<p>At the<strong> top of the agenda were AI and generative AI (GenAI)<\/strong> \u2014 an obvious choice, given these disruptive technologies are on everyone&#8217;s lips and offer groundbreaking new opportunities for the financial sector. <strong>The second key focus<\/strong> of the evening was <strong>on open finance and multibanking<\/strong>, particularly regarding the benefits for banks and customers.<\/p>      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\n\n\r\n<section class=\"image-slider section logo-color logo-color-dark\"  >\r\n  <div class=\"image-slider__wrapper flex row\">\r\n          \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_11-1-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_12-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_55-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_44-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_45-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_43-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_37-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_03-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_07-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_10-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_08-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_06-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_05-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_58-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n      \r\n        <div class=\"image-slider__slide\">\r\n          <img decoding=\"async\" \r\n            src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_02-1256x700.jpg\"  \r\n            alt=\"\"\r\n            caption=\"\"\r\n            description=\"\">\r\n        <\/div>  \r\n\r\n            <\/div>\r\n<\/section>\r\n\r\n\n\n\r\n<section class=\"image-copy section logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"image-copy__wrapper flex jcsb\">\r\n      \r\n      <div class=\"image-copy__image\">\r\n\r\n                      <img decoding=\"async\" \r\n          src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_12-2120x1182.jpg\"  \r\n          alt=\"\"\r\n          caption=\"\"\r\n          description=\"\">\r\n                      \r\n              <\/div>\r\n\r\n      <div class=\"image-copy__copy\">\r\n        <h2>Ready for the AI revolution?<\/h2> \r\n        <div class=\"textbox\">\r\n          <p>The evening kicked off with an inspiring keynote from <strong>entrepreneur and senior executive Blaise Poulet<\/strong>. He posed the important question of whether the financial sector is sufficiently prepared for the new elephant in the room, namely AI. A key success factor here is effective data management, which includes the aggregation of all transaction data, comprehensive indexing, as well as powerful search and analytics capabilities.<\/p>\r\n                  <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section> \n\n\r\n<section class=\"image-copy section logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"image-copy__wrapper flex jcsb image-copy__wrapper--reverse\">\r\n      \r\n      <div class=\"image-copy__image image-copy__image--right\">\r\n\r\n                      <img decoding=\"async\" \r\n          src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_10-2120x1182.jpg\"  \r\n          alt=\"\"\r\n          caption=\"\"\r\n          description=\"\">\r\n                      \r\n              <\/div>\r\n\r\n      <div class=\"image-copy__copy\">\r\n        <h2>Using GenAI \u2013 with customised apps<\/h2> \r\n        <div class=\"textbox\">\r\n          <p>Apps are an excellent way for financial institutions to drive banking forward with AI and GenAI. <strong>Ansuya Ahluwalia (CTO, Thirty3)<\/strong> demonstrated how companies can develop GenAI apps quickly, cost-effectively, and securely. She presented an innovative solution from ues.io, a no-code\/pro-code platform for the rapid development of apps, including GenAI applications. Thanks to templates, AI support, and simple workflows, the entire process from concept to production can be completed in just a few hours.<\/p>\r\n                  <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section> \n\n\r\n<section class=\"image-copy section logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"image-copy__wrapper flex jcsb\">\r\n      \r\n      <div class=\"image-copy__image\">\r\n\r\n                      <img decoding=\"async\" \r\n          src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_08-2120x1182.jpg\"  \r\n          alt=\"\"\r\n          caption=\"\"\r\n          description=\"\">\r\n                      \r\n              <\/div>\r\n\r\n      <div class=\"image-copy__copy\">\r\n        <h2>Better customer relationships with AI<\/h2> \r\n        <div class=\"textbox\">\r\n          <p>What GenAI capabilities specifically mean for strengthening customer relationships was demonstrated by <strong>Vuk Vegezzi (Partner &amp; Consulting Lead, Visium)<\/strong> and <strong>Karthigan Sinnathamby (Engagement Manager, Visium)<\/strong>. They presented two use cases that have a significant impact on both customer experience and efficiency: the intelligent call center with conversational AI and a decision engine, and intelligent document automation, such as when opening an account.<\/p>\n<p>Vuk and Karthigan also provided a highly relevant outlook on <strong>the next stage of AI: Agentic AI<\/strong>, i.e. systems that not only produce content or answer questions like AI chatbots but also perform activities autonomously and adaptively. In the future, industry-specific multi-agent environments could handle complex banking processes and significantly enhance the customer experience.<\/p>\r\n                  <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section> \n\n\r\n<section class=\"image-copy section logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"image-copy__wrapper flex jcsb image-copy__wrapper--reverse\">\r\n      \r\n      <div class=\"image-copy__image image-copy__image--right\">\r\n\r\n                      <img decoding=\"async\" \r\n          src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_06-2120x1182.jpg\"  \r\n          alt=\"\"\r\n          caption=\"\"\r\n          description=\"\">\r\n                      \r\n              <\/div>\r\n\r\n      <div class=\"image-copy__copy\">\r\n        <h2>Valiant: Open finance in practice<\/h2> \r\n        <div class=\"textbox\">\r\n          <p><strong>Christoph Wille from Valiant (Head of Customer Services &amp; Products)<\/strong> then presented the \u201cMultibanking\u201d use case and demonstrated how the seamless integration with bLink and Contovista is already being implemented for business customers at Valiant. He also provided an outlook on implementing multibanking for private customers, which is about to launch for both mobile and e-banking at Valiant. At the end of the presentation, Christoph addressed other key points, explaining the value add of open finance for Valiant and its customers, as well as the key success factors for open finance use cases.<\/p>\r\n                  <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section> \n\n\r\n<section class=\"image-copy section logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"image-copy__wrapper flex jcsb\">\r\n      \r\n      <div class=\"image-copy__image\">\r\n\r\n                      <img decoding=\"async\" \r\n          src=\"https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/11\/20241126_Contovista_Community-Meeting_27-2120x1182.jpg\"  \r\n          alt=\"\"\r\n          caption=\"\"\r\n          description=\"\">\r\n                      \r\n              <\/div>\r\n\r\n      <div class=\"image-copy__copy\">\r\n        <h2>From the community, for the community<\/h2> \r\n        <div class=\"textbox\">\r\n          <p><strong>B\u00e9atrice Fink (CFO, b-rayZ)<\/strong> gave an inspiring presentation on using AI in medicine, explaining how AI can significantly optimise early detection of breast cancer. The b-rayZ application enhances diagnosis, supports patient management, and strengthens hospital compliance. What\u2019s more, the technology increases efficiency and productivity, freeing up valuable capacity for treatment.<\/p>\n<p>&nbsp;<\/p>\r\n                  <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section> \n\n\r\n<section class=\"title-copy section logo-color logo-color-dark\"  >\r\n  <div class=\"container\">\r\n    <div class=\"title-copy__wrapper\">\r\n          <h2>Elevator Pitches: Synpulse &#038; netcetera<\/h2>\r\n          <div class=\"textbox\">\r\n        <p>The Contovista partners Synpulse and netcetera concluded the engaging presentations with a new format at the Community Meeting \u2014 short portraits. Using elevator pitches, they quickly highlighted their use cases: <strong>Thomas Lusti (Principal Product Owner, Synpulse)<\/strong> presented approaches for strategic consulting and support for open finance and multibanking. <strong>Matthias H\u00e4fner (Head of Digital Retail Banking, netcetera)<\/strong> showed how deep integration contributes to an excellent customer experience. His example was the integration of Contovista&#8217;s Personal Finance Manager (PFM) into Finnova&#8217;s web and mobile banking.<\/p>\n<p>However, the Community Meeting didn&#8217;t end there. It was followed by an <strong>extended ap\u00e9ro<\/strong> with opportunities for networking, where participants could further discuss and delve deeper into these topics \u2014 a wonderful conclusion to this thoroughly successful event.<\/p>      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\n\n\r\n<section \r\n  style=\"background: linear-gradient(90deg, rgba(34, 236, 187, 0.5) 0%, rgba(6, 78, 96, 0.5) 28.12%, rgba(0, 41, 75, 0.5) 100%),url(https:\/\/www.contovista.com\/wp-content\/uploads\/2024\/12\/20241126_Contovista_Community-Meeting_54-scaled.jpg);background-position: center; background-repeat:no-repeat; background-size: cover;\"\r\n  class=\"section contact contact--diagonal-down contact--footer-stick logo-color logo-color-white\"  >\r\n  <div class=\"container\">\r\n    <div class=\"contact__wrapper\">\r\n          <h2 class=\"white\">Any further questions about AI in banking and open finance?<\/h2>\r\n          <p class=\"fw700 white\"> If you want to find out more about the presentation or have any further questions about open finance, multibanking or the use of AI in digital banking, feel free to get in touch with us. We look forward to talking to you!<\/p>\r\n\r\n      <!-- Button  -->\r\n       \r\n                  <a \r\n        href=\"https:\/\/www.contovista.com\/en\/contact\/\" \r\n        class=\"btn btn--gradient modal-opener\"\r\n        data-modal=\"modal-contacts\"\r\n        target=\"_self\">\r\n        Contact our experts \r\n        <span class=\"btn--gradient--span1\"><\/span>\r\n        <span class=\"btn--gradient--span2\"><\/span>\r\n      <\/a>\r\n      \r\n            <!-- Button  -->\r\n\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>  \r\n\r\n  <div class=\"modal modal--closed contact-form flex aic jcc\" id=\"modal-contacts\">\r\n    <div class=\"container\">\r\n      <div class=\"modal--close\"><\/div>\r\n      \r\n    <\/div>\r\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>This year&#8217;s Contovista Community Meeting took place on 26th November at the Kraftwerk-Impact Hub in Zurich. The focus was on future topics and new solutions relating to AI in banking and open finance. At the top of the agenda: AI and generative AI (GenAI). The second focus of the evening was on open finance and multibanking, particularly with regard to the benefits for banks and customers.<\/p>","protected":false},"author":4,"featured_media":13189,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news_latest-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/posts\/13282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/comments?post=13282"}],"version-history":[{"count":2,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/posts\/13282\/revisions"}],"predecessor-version":[{"id":13285,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/posts\/13282\/revisions\/13285"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/media\/13189"}],"wp:attachment":[{"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/media?parent=13282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/categories?post=13282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.contovista.com\/en\/wp-json\/wp\/v2\/tags?post=13282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}