01.06.2019 2 min read

Data protection in data-driven banking

What is the current legal situation? Expert interview with technology law specialist David Vasella from Walder Wyss.

Financial institutions are facing the challenge of using machine learning and data analytics to create new banking experiences that delight customers and are tailored to their individual needs. But how much analytics is allowed? What data are banks allowed to use? And what needs to be considered when artificial intelligence comes into play?

Download the full whitepaper now!

Download whitepaper (PDF)

This might also interest you

Agentic Workflows in Lending

09.06.2026 6 min read

Make lending processes more efficient without giving up control. Learn how Swiss banks use Agentic AI to reach faster decisions and reduce rework.

Read article

Scaling vs. Differentiation

26.03.2026 4 min read

95% of all GenAI implementations fail to deliver a return on investment. Swiss banks do not need budgets running into the billions, but rather targeted innovation through strategic partnerships. These partnerships double the chances of success from 33% to 66%. The white paper shows how medium-sized and smaller institutions can achieve measurable competitive advantages with specialised AI solutions – without incurring ruinous investment costs.

Read article

Multibanking: Success Factors Revealed

21.11.2023 3 min read

Imagine being able to manage all your bank accounts and financial services from different banks in one place, without having to constantly log into different apps and websites. This vision is now a reality called “retail multibanking”.

Read article

Next-Gen Multibanking

30.12.2021 2 min read

In this white paper, you’ll discover which challenges are putting Swiss institutions under pressure to act – and which opportunities are arising in business banking as a result. Learn what multibanking for business customers should look like, which use cases are relevant for this customer group, and how banks can benefit from this approach.

Read article

Roadmap for the bank of tomorrow

06.06.2021 2 min read

The six things successful banks need to get right to be profitable and cost-efficient in the long term.

Read article

Data-driven Banking Whitepaper

29.01.2021 2 min read

In this white paper, you’ll learn how transactional data can take the individual user experience to the next level, and how banks can deliver excellent customer experiences with relevant financial products and personalised targeting.

Read article

Mobile user experience in banking

28.05.2020 2 min read

Using data smartly makes all the difference. Expert interview with our UX specialists.

Read article

Personalising the banking experience

13.02.2020 2 min read

While challenger banks like N26 and Revolut once based their business models on user-centered design, data-driven banking is now opening up new technical possibilities for established banks as well.

Read article

Open banking is coming

24.10.2019 2 min read

Open banking is keeping banks around the globe on their toes, and so Swiss financial institutions are also facing major strategic questions.

Read article

Data-driven banking using AI

01.03.2019 2 min read

Artificial intelligence (AI) has long since evolved from a myth shrouded in legend to a practical everyday technology. As a result, new opportunities are also opening up for the financial world to optimise the customer experience and core business processes through AI.

Read article