The time has come – 2025 marks the year of multibanking for individuals in Switzerland.
Multibanking represents a key milestone in the journey toward Open Banking, Open Finance, and Beyond Banking – and it’s great news for retail customers. With multibanking, they can enjoy a complete overview of their finances with just one login. Within the growing Open Banking ecosystem, they benefit from new offerings and customer-centric value-added services – enhanced by the AI Personal Finance Manager.
This development also brings major advantages for banks: they can increase customer engagement, secure the customer interface, and gain deeper insights into their customers’ needs.
As a Swiss pioneer in multibanking for SME, we’ve been implementing advanced multibanking solutions for banks for several years – enabling efficient financial management across multiple accounts. Drawing on this extensive experience, we now deliver highly innovative solutions for retail banking as well: from standalone multibanking for individuals to the multibanking-enabled AI Personal Finance Manager with a wide range of value-added services.
The roadmap for multibanking in Switzerland is already well underway. The testing and implementation phases have been successfully completed. Our partner banks conducted “friends and family” testing in production environments months ago, and the nationwide rollout for retail customers began in September.
We expect additional financial institutions to launch their own multibanking offerings in the coming weeks. From there, the powerful platform effect of Open Banking will take hold – a banking revolution that benefits everyone: financial institutions, third-party providers, and, most importantly, customers themselves.
With multibanking, customers gain enormous value by accessing a complete overview of their finances with just one login – especially when combined with a finance cockpit such as the AI Personal Finance Manager.
The broader data foundation enables banks to offer significantly improved services to their customers. This goes beyond basic banking tools for account balances and transactions – it includes deeper financial insights and value-added services such as intelligent tax deductions, a carbon footprint manager, and a subscription overview.
These insights are tailored to each customer’s individual situation, based on their account information. The result: a deeper understanding of one’s financial position, better control, and more informed spending decisions. Thanks to multibanking, customers can now access financial insights across accounts and transactions from multiple banks.
Today’s banking customers increasingly expect personalised, relevant services from their financial institution. By delivering these expectations through multibanking, banks can strengthen customer relationships and position themselves as trusted partners. The connection to the main bank – whose app provides access to all these benefits – is strengthened in a sustainable way.
Multibanking also helps banks build an innovative image and stand out in the market. Institutions that combine multibanking with a Personal Finance Manager position themselves as modern, customer-focused organisations.
The integration of value-added services significantly increases customer engagement and interaction across digital channels – enhancing loyalty and strengthening the customer interface.
